Over the weekend, tragedy struck the Texas Hill Country in a way none of us could have imagined. Sudden and devastating floods swept through the region, taking precious lives, shattering families, and leaving an entire community in mourning. Among the heartbreaking losses were the young girls at Camp Mystic, a place filled with laughter, memories, and the spirit of summer joy. Some were rescued. Some survived but carry deep emotional scars. And far too many did not make it home.
At Heritage Counseling, our hearts are heavy. We grieve alongside the families in Dallas, Austin, Plano, and throughout Texas who are facing unimaginable pain. No words can undo what has happened, but we want to offer what we can: care, presence, and a space for healing.
Free Counseling Support for Those Directly Affected
In response to this devastating event, Heritage Counseling is offering free support to individuals and families directly affected by the floods, including those who lost loved ones, those who were present during the flooding, and those who are personally navigating the emotional impact of this tragedy.
We are providing:
10 free therapeutic counseling sessions
3 free psychiatric sessions for evaluation and medication management (if appropriate)
These services are available at all of our locations: Dallas, Plano, & Austin. Virtual sessions can be scheduled at all locations.
A Range of Services to Support Healing
Each person’s experience of grief and trauma is unique. Our team is here to help you find the support that best fits your needs. The following services may be especially helpful during this time:
Grief Counseling – For those mourning the loss of a child, sibling, friend, or fellow camper.
Trauma and PTSD Therapy – For individuals coping with shock, fear, or the emotional aftermath of witnessing the floods.
Play Therapy – A child-centered, age-appropriate approach to help young children express emotions and begin healing.
Adolescent Counseling – Specialized support for teens who may be struggling to process overwhelming emotions.
Family and Marriage Counseling – For families navigating the stress and sorrow together.
Christian Counseling – Faith-based support for those who find comfort and strength through spirituality.
Psychiatry and Medication Management – For individuals who may benefit from clinical support or medication during this time.
A Community in Mourning
We are hearing about families who have lost daughters and loved ones in this horrific tragedy. Our grief is deep, and our hearts go out to every parent, sibling, friend, and counselor affected.
To all of the survivors, especially the young girls and boys who have witnessed the unthinkable, you are not alone. Whether you’re feeling heartbroken, numb, angry, scared, or confused, those feelings are real and valid. We are here to support you and your family's needs as we work towards healing as a community.
How to Access Support
If you or your loved one has been affected by the Texas Hill Country floods and would like to schedule your free counseling and/or psychiatric sessions, please call us at 214-363-2345.
Please mention the Hill Country floods when reaching out, so our team can prioritize your care appropriately.
This is a time for community. For presence. For listening and holding space for those who are hurting. At Heritage, we aim to be a compassionate resource for those in our community and across our state who are suffering. We would be honored to walk alongside you toward healing, one step at a time.